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FAQ
FAQ

Frequently Asked Questions

What is a background Music? accordion-plus accordion-minus

Music performed through the radio, TV and/or other devices. MusMus offers access to a unique collection from every conceivable genre including Rock, Hip-hop, Indie, Jazz, Metal, Folk, Funk, Country, Soul, Classical, Film Soundtracks, etc.

Is MusMus available 24/7? accordion-plus accordion-minus

Yes. the service is available 24/7

Can I access MusMus from any computer? accordion-plus accordion-minus

Yes, MusMus is an online platform that is available from any place.

How is the sound quality compared to a CD? accordion-plus accordion-minus

It’s exactly the same. Files are delivered in the same technical format as on CD.

Can I download recordings for my own use? accordion-plus accordion-minus

No. This contravenes the Terms and Conditions of the service and may result in the termination of your account.

Can I share content? accordion-plus accordion-minus

No

Can someone else use my login/password? accordion-plus accordion-minus

No. This contravenes the terms and conditions of the service and may result in the termination of your account as accounts are per user.

What if I have forgotten my password? accordion-plus accordion-minus

Enter Login page and click on forgotten password. Enter your email address and the instuction will be sent to you.

Who do I contact for help? accordion-plus accordion-minus

For assistance with this service or to report a problem please reach us by email: contact@musmus.ge

How do I send feedback and what is it for? accordion-plus accordion-minus

Simply click on the contact button. Both positive and negative feedbacks are encouraged and we welcome system enhancement ideas.

What are the hardware and software requirements? accordion-plus accordion-minus

Hardware requirements are an internet-enabled PC. There are no special software requirements as the service is accessed via a website;

What is the music format? accordion-plus accordion-minus

Online copies of the recordings to be auditioned are streamed as 64 kb/s, mono MP3 files.

How reliable is the service? accordion-plus accordion-minus

The service will be available at all times.

What technical support do you offer? accordion-plus accordion-minus

If the problem is network-based contact your local IT support.

If you are experiencing a technical problem with the service, also for assistance or to report a problem please reach us by email: contact@musmus.ge

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